- Part 1 = One Story
- Part 2 = One Next Step
- 3 Rules For Implementation
- The Next Step Script (use every time)
- Common Questions
Part 1 = One Story
It doesn’t need to be an elaborate story. It doesn’t need to be a special story. So long as it’s story, it’ll keep attention. Why?
Because storytelling is the only type of communication that actually forces our brains to focus and pay attention? Not only that, stories actually have the power to affect our attitudes, beliefs, and behaviors [Source: Why Inspiring Stories Make Us React, National Library Of Medicine].
Instead of wasting breath in a church announcement talking about the time, location, cost, meeting address, etc., replace that with a story and watch attention and response soar.
Let’s explore a few real examples of how to do this from stage:
Some Written Examples
Men’s Conference (pickleball story)
"Men's Conference is fast approaching. One element of conference that is always memorable are the activities. Last year I did pickleball for the first time. Honestly, I was awful at the game. Had never even really heard of it before I had signed up - believe it or not. I remember getting ready for the activity on the Saturday afternoon thinking to myself, "What are you supposed to wear for pickleball? Is it like tennis? Or is it just casual gym wear? Do I need wristbands?" Anyway, I got teamed up with a guy from our church named Mike. Turns out Mike has two daughters just like me. And he had played a couple of times before so he was sharing some pointers. And later that summer Mike's family had ours over for dinner and the kids got to play together. This is why we love conference so much. It's all about making moments. And we really want you to make the time and attend this year. Find all the details at [CHURCH WEBSITE] or scan the QR code on the back of the blue card that says ‘Connect’.”
Worship Night (toddler in service story)
"So we have a three-year old daughter. Most weeks she has a great time in kids church. Other times, she's insistent on sitting with us in service. So on a recent Sunday morning, she's with us during worship, I'm holding her in my arms while we sing, and she sees Pastor Mel on the screen. And Pastor Mel is raising her hands while she leads us in worship. And because my daughter loves Pastor Mel so much, what does she do? She raises her hands too of course. Which melted my heart as a dad. That was a special moment. Sometimes you just need a little extra bit of worship time, right? That's why we have our monthly Encounter nights. The last Sunday evening of every month. Find all the details at [CHURCH WEBSITE] or scan the QR code on the back of the blue card that says ‘Connect’.”
Part 2 = One Next Step
Every next step in your church should always point to the same destination: The Central Hub.
What is The Central Hub?
- One destination for every promo (no scattered next steps).
- Always the same spot: consistent, reliable, and simple.
- Works for every church - big, small, young, or multi-generational.
3 Rules For Implementation
Rule #1: Accessible 24/7
- There are 168 hours in a week - Sunday service is just 1
- We want our congregation able to take next steps any time, any day
Rule #2: Accessible On Every Device
- The Central Hub needs to be accessible on phones, tablets, laptops, and desktops
- This is why it isn’t best practice to use an app for our Central Hub; it isn’t accessible on desktops or laptops, and adds an unnecessary extra hurdle
Rule #3: Capture, Store, Distribute Info
- The Central Hub must be able to collect and store next step data
- Our Central Hub must also be able to transfer data to our preferred database as needed
The Next Step Script (use every time)
“Head to [OUR WEBSITE] or scan the QR code on the back of the [colored] card that says ‘Connect’.”
Example: “Head to hopechurch.life or scan the QR code on the back of the blue card that says Connect.”
Never tell people to:
- Call the office
- Email a leader
- Talk to Pastor
- Download an app
Why?
- Repetition builds culture
- It creates a universal call-to-action
- It eliminates confusion and clutter
Common Questions
What about older members?
- Station volunteers at kiosks with tablets
- Walk people through once - most will continue independently
What about our Church Management Systems (ChMS)?
- Integrate (e.g., Planning Center) or link forms
- Always route through the hub first
What about an in-person kiosk?
- Consider an alternative script: “Head to [OUR WEBSITE] or visit the [colored] wall in the lobby that says Connect.”
- This is useful if many will need in-person help











