This is the foundation on which a successful communication strategy in our church is built. Each block builds on top of the other.
1) Assign Level 1, 2, 3, or 4 to Every Ministry
What this step is:
Formally classify every ministry, department, and event into a communication level so not everything is treated as equally urgent or equally visible. This is the foundational act that makes every other step possible.
Why it matters:
Without levels, churches default to promotional chaos: too many announcements, too much competition for attention, and growing tension between ministries. Levels protect attention and clarify expectations.
How to do it (actions):
- Use the four communication levels:
- Level 1: Impacts 80% of the church + bridge events
- Level 2: Core next steps (baptism, groups, giving, serving, etc.)
- Level 3: Next Gen (kids, youth, young adults)
- Level 4: Individual ministries, departments, and groups - Inventory everything your church does (calendar + ministries) and assign a level to each
- Share the completed levels document internally so ministries understand where they fit.
Done when:
Every ministry and recurring event has a level assigned, and no promotion is planned without first identifying its level.
2) Publish Policy
What this step is:
Install shared language that governs how communication decisions are made, so informal, personality-driven policy doesn’t take over.
Why it matters:
Policy eliminates personal tension by replacing opinions with principles. It also ensures consistency across announcements, social media, and promotions.
The policy to publish:
Communications Policy (6 rules):
- Awareness is not interest
- Sunday is not your Savior
- The more you announce, the less they listen
- Inspiration over information
- One destination for every promo
- Values dictate voice
Social Media Policy (7 rules):
- All efforts are informed by Christ
- Stop the scroll
- Identify intersections of faith & culture
- No weeks off
- Principle of congruency
- Social is a springboard
- Repeat the best, forget the rest, continue to test
How to do it (actions):
- Circulate both policies to staff and key volunteers.
- Reference policy language when approving, denying, or reshaping promos.
- Use policy as the justification, not personal preference.
Done when:
Policy language is referenced naturally in meetings (“this is Level 4,” “Sunday isn’t our Savior,” “what’s the one next step?”).
3) Give Each Ministry a Home
What this step is:
Create clear, appropriate digital real estate for every ministry so visibility doesn’t depend on stage time or churchwide channels
Why it matters:
Most ministry frustration comes from having nowhere to send people. Giving ministries a home reduces pressure on announcements while increasing autonomy.
How to do it (actions):
- Level 1–3: May have dedicated pages on the Central Hub website.
- Level 4 ministries: May have dedicated Post Collections on the Central Hub website.
Done when:
Every ministry has a clear destination you can confidently point people to without adding pages everywhere.
4) Supply Promotions Playbooks
What this step is:
Replace improvisation with repeatable promotion blueprints based on communication level.
Why it matters:
Playbooks prevent promotional bloat, protect attention, and ensure fairness across ministries..
Done when:
Every promo request is answered with a playbook, not a debate.
5) Create the Weekly Bulletin
What this step is:
Establish a single, exhaustive, churchwide record of what’s happening each week
Why it matters:
This is how Level 4 ministries get churchwide visibility without bloating announcements.
How to do it (actions):
- Publish the Weekly Bulletin as a Post Collection
- Promote it weekly via:
- Pre-service slide (QR code)
- Launcher action
- Email delivery - Structure each bulletin:
- Day-by-day events
- Brief descriptions where needed
- Featured sections for emphasis
- Upcoming section for future events
Done when:
Anyone can answer “what’s happening at church this week?” without asking staff.
6. Commit to the Church Announcements Formula
What this step is:
Standardize every announcement around one story + one next step.
Why it matters:
Information doesn’t move people; inspiration does. Multiple next steps kill response.
How to do it (actions):
- Limit stage announcements to three or fewer.
- Every announcement:
- Leads with a story
- Ends with the same next-step script
- Never list logistics from stage; always send people to the destination
Done when:
People stop asking, “Where do I go for more info?”
7) Launch Your Central Hub
What this step is:
Make your website the one destination for every promo, available 24/7, on every device
Why it matters:
Fewer options lead to more action. The Central Hub turns inspiration into measurable next steps.
How to do it (actions):
- Use a website (not an app) as the hub.
- Install:
- Launcher
- Posts & Posts Collections
- Weekly Bulletin - Use the same next-step language everywhere until it becomes culture
Done when:
Your congregation instinctively knows where to go next - without being told differently each week.











